In-person or remote care that keeps patients and families safely connected.
See your trusted doctor in person or connect remotely when appropriate — with the same clinical context, records and follow-up carried across the care journey. Nivara helps patients and families coordinate appointments, reports, consultations and next steps through WhatsApp, voice and web, while keeping the treating doctor accountable for clinical decisions. The goal is safer, more continuous care with clear ownership of what happens next.
Hindi • English • Hinglish • Marathi • Bengali • Punjabi • Bhojpuri • more languages as validated
Not another AI chatbot. A bridge between you and the doctor you already trust.
WhatsApp can be used as a familiar communication channel within a clinician-led care workflow. Nivara helps participating practices organize patient messages, reports and follow-up, capture relevant clinical communication into the patient workflow, and keep the treating clinician responsible for clinical decisions.
Use what you already know
Start from WhatsApp or web. Send a voice note or upload a prescription or lab report through the participating care workflow. Relevant clinical communication can be organized for the care team rather than remaining as an isolated chat.
Your own doctor has context
Your symptoms, reports and questions are organized before review, so the consultation can focus on what matters instead of searching through old messages.
Care for the whole family
Keep separate profiles for parents, spouse and children. A caregiver can help coordinate care while each person's medical record remains separate and permissioned.
Familiar for patients. Structured and accountable for care teams.
WhatsApp can support telemedicine and clinical communication when used within an appropriate care workflow. Nivara is designed to place that communication inside a controlled care process rather than treating an ordinary chat thread as the clinical system.
Patient identity & consent
Participating providers can establish the patient or authorized caregiver context and manage communication permissions before sharing sensitive clinical information.
Clinical record & audit trail
Relevant reports, messages and care actions can be organized into the patient workflow with timestamps, ownership and follow-up rather than remaining scattered across conversations.
Clinician accountability
AI may assist with intake, translation, summarization and workflow. Diagnosis, treatment, prescriptions and patient-specific clinical decisions remain with the treating registered medical practitioner.
Health information should not get lost between visits.
Whether you live with your parents, help them from another city, or manage your own diabetes or BP, Nivara keeps the next step visible.
- Send symptoms by text or voice in your comfortable language
- Upload prescriptions, reports and medical images
- Book and confirm appointments digitally
- Keep doctor-approved prescriptions and orders together
- Remember labs, referrals and follow-up
- Track BP, sugar, weight or oxygen readings when your doctor recommends it
- Ask permitted questions using your own health-record context
A common family care journey
Delhi: Daughter receives her father's blood test on WhatsApp.
↓ She uploads it to his Nivara profile.
↓ The report is organized for his regular physician.
↓ Doctor reviews the context and confirms what needs to happen next.
↓ Family receives the approved prescription/lab/follow-up instructions.
↓ His BP or sugar readings can continue between visits if monitoring is appropriate.
Use WhatsApp as a connected clinical communication channel — with Nivara organizing the care workflow.
Patients can use a familiar channel while the practice manages identity, consent, clinical context, follow-up and physician review through Nivara instead of relying on an unmanaged message thread.
- Structured intake before the consultation
- Medical reports summarized into the patient context
- Appointments, payments and reminders in one flow
- Physician review before patient-specific clinical actions
- Labs, referrals, screening and follow-up queues
- Family engagement without mixing individual medical records
- Optional patient services can help offset the practice's platform investment
Better connected care can create better outcomes and stronger partner value.
Nivara is designed around measurable value for each participant in the care journey—stronger continuity, better completion, more visibility and less fragmented coordination.
Practices
Bring patients back for appropriate follow-up, close diagnostic and referral loops, reduce coordination work and extend proactive care.
Explore practice partnership →Hospitals
Improve referral conversion, pre-admission readiness, service-line navigation, discharge continuity and referring-doctor relationships.
Explore hospital partnership →Diagnostics
Improve physician-order completion, home collection, digital result delivery and repeat continuity.
Explore diagnostic partnership →Pharmacy
Connect prescription fulfillment, delivery/pickup and refill continuity to the patient's ongoing care journey.
Explore pharmacy partnership →Your doctor is only the beginning — we help connect what happens next.
A consultation often leads to a blood test, medicine, follow-up, specialist or hospital visit. Nivara keeps those steps connected instead of making the family start again at every counter.
Diagnostics
Doctor-approved lab orders, home sample collection where available, result delivery and follow-up in the same patient journey.
Medicines
Send an approved prescription to a participating licensed pharmacy, choose delivery or pickup, and keep refill reminders organized.
Specialists & Hospitals
Carry the right clinical context into a referral, admission or cancer-care pathway and return follow-up information to the regular doctor.
Home Monitoring
Share BP, sugar, weight or oxygen readings between visits when recommended by the treating doctor.
Do not wait for symptoms to start thinking about screening.
Nivara can help practices identify eligible patients, explain screening in familiar language, record completion and follow up on abnormal results. The initial cancer pathway focuses on oral, breast and cervical cancer screening.
Oral cancer
Screening education and practice-led risk workflow, especially relevant for tobacco and related risk exposure.
Breast cancer
Age/risk-appropriate screening communication and closed-loop follow-up through the clinician.
Cervical cancer
Screening reminders, education, referral tracking and follow-up of results.
One family connection, separate medical records.
Support up to six family members under a family experience while preserving separate profiles, consent and clinical history.
- Parents and senior family members
- Spouse
- Children
- Caregiver permissions
- Shared reminders without shared clinical records
Stay connected when the clinic visit is over.
With doctor guidance, patients can submit home readings such as BP, glucose, weight and SpO₂ by typing, voice or a photo of the device display.
Built on global digital-health experience. Designed around how people actually communicate.
Nivara brings InstaMD's experience in connected care, remote patient monitoring, clinical workflows and healthcare technology into a simpler experience for doctors, patients and families.
Your familiar doctor experience, strengthened by proven digital-health thinking.
Nivara is designed for patients and practices, with InstaMD's connected-care experience behind the platform.
